FinSmart 5.0.4

LankaBangla Finance Limited commenced operations in 1997 as a collaborative financial institution with international ties and official authorization from Bangladesh Bank under the Financial Institutions Act of 1993. Presently, LankaBangla Finance Limited stands as a prominent provider of integrated financial services in the country, offering a range of services including corporate financial solutions, retail financial services, SME financial services, and credit cards.

Within the realm of FinSmart, clients have convenient access to a plethora of services at their fingertips, available round-the-clock. FinSmart caters to customers in both English and Bangla languages, requiring a Wallet ID and PIN to facilitate access. Registration is facilitated by utilizing the registered mobile number linked to your LankaBangla Credit Card/Deposit/Loan via the 'Sign Up' feature within the application. Customers can access product details, promotional offers, and branch locations following registration.

For a secure user experience, it is suggested to download the app exclusively from the Apple App Store to ensure authenticity, avoiding alternative sources.

1. Self sign up using NID
2. Fingerprint login
3. Self-PIN reset
4. Access to the latest statements for Credit Card, Deposit & Loan accounts
5. Comprehensive account information under 'My Account' section
6. Online application for Credit Cards, Deposits & Loans
7. Service requests such as statements and certificates for Credit Card/Loan/Deposit Schemes
8. Listings of current Offers, Reward Catalogue, Discount Privileges and EzyPay@0% interest Merchants for Credit Cards
9. Online payment solutions for Credit Cards/Deposits/Loans
10. Branch Locator tool
11. Product features overview
12. Language preference selection (Bangla/English)
13. In-app notifications service
14. Inbox feature for internal messaging
15. Contact center connectivity via Call on 16325
16. Feedback submission option
17. Schedule of Charges insight
18. Mobile Recharge function
19. COVID-19 information hub
20. Activity log monitoring capability
21. Transaction history review option
22. Merchant Locator tool
23. Emergency contact details repository

Prior to login, users can browse through sections containing Products Information, Latest Offers, and Branch Locations to stay informed.

Download and Registration:

1. The FinSmart Mobile App can be downloaded from both Play Store and App Store by searching for its name. Following installation, proceed to open the application.
2. Subsequently, input the mobile number associated with your LankaBangla Credit Card/Deposit/Loan; upon successful linkage, a verification green tick mark will appear next to the number. Complete the OTP verification process.
3. Review your personal details, set up a 6-digit PIN for future logins, upload images of the front and back of your NID card, along with taking a selfie using your mobile phone's front camera.
4. Agree to the terms and conditions before submitting. A confirmation SMS will be sent upon successful registration.

Security & Compliance:

LankaBangla Finance Ltd holds certifications in ISO 27001:2013 and PCI DSS standards, solidifying FinSmart's commitment to ensuring maximum levels of data security, privacy protection, and regulatory compliance.

Fees & Charges:

The FinSmart service is provided free of charge indefinitely. Users may be subject to internet data charges as dictated by their respective internet service providers.

To share feedback or suggestions, please contact us at 16325.

Visit www.lankabangla.com/finsmart/ for additional information.